Novel Coronavirus (COVID-19)Information and Updates
Our goal in this message is to inform, not alarm.
All the recommendations listed are common sense, but a reminder can be helpful. For more information on the recommendations of the CDC, see here:
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UPDATE MARCH 26:
The Maynard-Acton Commuter Shuttle has been suspended until further notice. If you require transportation between Maynard and S. Acton Station please contact the Town of Maynard or director@crosstownconnect.org
and we will assess whether we are able to help.
UPDATE MARCH 23:
CrossTown Connect services are operating and available in Acton for those who need them. Please refrain from taking any unnecessary trips as our goal is to ensure that services are available to those who need them.
Note that there are some immediate temporary changes to bus operations due to the coronavirus (COVID-19) outbreak in Massachusetts.
Fare Collection
No cash fares will be collected and no passes will be sold on the bus until further notice.
Boarding
In order to maintain recommended social distancing passengers are asked to keep a space of six feet or greater between other customers and bus drivers. At this time only 2 passengers will be scheduled on the bus at a time. Passengers are asked to board the bus and move to the middle/back of the bus away from the driver and any other passengers on the bus.
Keep Others Safe
Bus drivers and fellow riders rely on members of the public to follow public health direction to not travel when sick. Our drivers and your fellow riders need you to you practice good hygiene and wash our hands frequently for at least twenty seconds, cough or sneeze into your elbow, and ABSOLUTELY DO NOT TRAVEL IF YOU FEEL SICK.
Stay Informed
Check this webpage
and follow us on Twitter @CrossTownTMA
for updates and information. Dispatch is open to take your calls at 978-844-6809
Monday – Friday from 8:30 AM – 4:00 PM.
UPDATE MARCH 12:
Notice to CrossTown Connect Riders Regarding COVID-19
In light of recent concerns around the spread of the Coronavirus or COVID-19, as well as many strains of the flu, it’s important we remain vigilant and take appropriate measures to protect our personal health, as well as that of your family members and other riders. As we serve many riders on a daily basis, we want to remind you of the current preventative recommendations from the Centers for Disease Control (CDC), as follows:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
Acton
All Acton buses are now equipped with sanitization measures, which will be used to clean surfaces routinely throughout the day. Cross-Acton Transit (CAT) and the Rail Shuttle are suspended until further notice and on-demand Dial-A-Ride services are operating at reduced levels.
If customers are concerned they may have the virus and are experiencing symptoms, the Town of Acton wishes to share the following information from the CDC:
- Stay home. Avoid public areas and transportation, and monitor your symptoms
- Stay away from other people and limit contact with pets and animals.
- Call ahead before visiting your healthcare provider and inform them if you believe you may have contracted COVID-19. Use private transportation or EMS services to get there.
- If you are sick, wear a face mask when around others. The CDC does not advise those who are not sick to wear a face mask unless they are caring for a sick individual.
- Notify your public health department if you are placed under active monitoring or facilitated self-monitoring.
Littleton
All Littleton COA vehicles have been suspended until further notice.
The Littleton-Westford Commuter Shuttle has been suspended until further notice.
Maynard
The Maynard COA is operating the COA vehicle on a limited basis for necessary trips and is working with riders to find alternate travel options if at all possible.
Due to the reduced Commuter Rail Schedule, the Maynard-Acton Commuter Shuttle is operating one trip to South Acton Station in the morning to meet the 7:12 AM inbound train. If you have a request for service to/from another train in the morning or evening, please contact the Town of Maynard directly or email director@crosstownconnect.org
and we’ll assess whether it will be possible to accommodate that trip.